Shipping Policy
Shipping Locations: We currently ship to addresses within the United States.
Order Processing Time: Orders are typically processed and shipped within 3-5 business days of order placement, unless otherwise specified. We are dehydrating fruits based on the orders to deliver you the freshest product.
Shipping Methods: We offer several shipping options at checkout, including standard and expedited shipping. Shipping costs are calculated based on the weight of your order and your selected shipping method.
Estimated Delivery Times:
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 1-3 business days.
Please note that delivery times are estimates and may vary based on your location, carrier delays, and other unforeseen circumstances.
Shipping Confirmation: Once your order is shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your delivery.
Shipping Charges: Shipping charges are non-refundable unless there is an error on our part.
Missing or Damaged Shipments: If your order is missing or arrives damaged, please contact our customer support team at info@mooniquestore.com within 7 days of receiving your order. We will work to resolve the issue promptly.