Frequently asked questions

1. What are dehydrated fruits?

• Dehydrated fruits are fruits that have had most of their water content removed through a drying process. This preservation method allows the fruits to retain their flavor, nutrients, and natural sweetness.

2. Are your dehydrated fruits organic?

• Yes, our dehydrated fruits are sourced from certified organic farms. We are committed to providing you with the highest quality organic products.

3. Are your dehydrated fruits free from additives and preservatives?

• Absolutely. We take pride in offering you pure and natural dehydrated fruits. Our products are free from additives, preservatives, and added sugars.

4. How should I store your dehydrated fruits?

• To maintain their freshness, store our dehydrated fruits in a cool, dry place, away from direct sunlight. Reseal the packaging after opening to keep them at their best.

5. Can I use your dehydrated fruits in recipes?

• Absolutely! Our dehydrated fruits are versatile and can be used in various recipes. They make excellent additions to oatmeal, smoothie bowls, salads, and baked goods. Get creative and enjoy them in your favorite dishes.

6. Do you offer international shipping?

• Currently, we only offer shipping within the United States. 

7. What payment methods do you accept?

• We accept a variety of payment methods, including credit and debit cards, as well as PayPal. You can select your preferred payment option during the checkout process.

8. How long does it take for orders to be processed and shipped?

• Orders are typically processed and shipped within 3-5 business days of order placement, unless otherwise specified. Delivery times may vary based on your location and the shipping method selected.

9. What should I do if I receive damaged or incorrect items? 

• If you receive damaged or incorrect items, please contact our customer support team within 7 days of receiving your order. We will work to resolve the issue promptly.

10. Can I return or exchange products?

• Yes, you can. If you are not satisfied with your order, please contact us within 14 days of receiving your product to request a return or exchange. Be sure to review our Return Policy for more details.

11. How can I contact your customer support team?

• You can reach our customer support team by emailing us at info@mooniquestore.com. We're here to assist you with any questions or concerns you may have.

If you have any more questions or need further assistance, please don't hesitate to reach out to our customer support team. We're here to ensure you have the best experience with our dehydrated fruits.